Train Guard

A Train Guard undertakes a range of customer service roles to ensure the safety and security of the train and its passengers. This might involve the provision of information to passengers and other tasks including checking tickets and helping passengers who require assistance to board and disembark safely. With the introduction of new technology on trains and at stations, the job responsibilities are evolving.

Other responsibilities include:

  • opening and closing train doors
  • communicating with the train driver about signal information from the network control centre.

Train guards are required to work shift work which may include weekends.

The rail sector provides many diverse career pathways. As a Train Guard, a range of other opportunities might be available, including guard trainer, principle guard, train driver, driver trainer, principle driver and operations standards manager. Many companies recruit and train their own workforce, offering on and off the job training opportunities.

Industry facts

  • Demand for rail services is growing. The Rail sector employs more than 110,000 people in a wide range of occupations, disciplines and professions; in both rural and regional Australia.
  • The Rail sector requires skilled operating staff across a broad range of occupations, including customer service roles and technical engineering positions.
  • Employers are increasingly using simulators to train workers.
  • Train Guards may be required to work on long-distance journeys possibly involving an overnight stay.

Entry Qualifications

Workers must pass a medical examination which includes drug and alcohol screening, hearing, vision and mobility testing, as well as a health and fitness assessment.

Training qualification:

  • Certificate III in Electric Passenger Train Guard
  • Certificate III in Transport and Logistics (Rail Operations)

Estimated Salary

$42,000 – $55,000*
*Wages will vary according to your level of skill, experience, employer and geographical location.

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PDF document Train Guard Career Overview