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Transport & Logistics Industry Skills Council » Freight Forwarder

Freight Forwarder

Freight Forwarders are responsible for the movement of goods from one place to another. They provide assistance to individuals, commercial organisations and importers and exporters for international trading operations.

The Freight Forwarder works out the most efficient route for moving large amounts of freight from one destination to the next, using different forms of transport, such as rail, road, air and sea. They must ensure that the cargo reaches its destination in the most timely, affordable and safest manner. Excellent organisational skills are essential, as this job requires arrangement for the pick-up of freight and the organisation of transport between destinations.

Responsibilities include:

  • Check, prepare and authorise documents for freight goods
  • Verify goods against stock transfers and invoices and apply legal regulations
  • Keep clients informed and report back to them at every stage
  • Collect data and write detailed reports

Industry facts

  • Postal and courier services usually manage the movement of goods for individual customers, whereas ‘freight forwarding’ is commonly used to describe the bulk movement of goods, which is also referred to as freight or cargo.
  • Some transport companies provide freight forwarding services themselves
  • Over the years to 2012/13, total tonnage hauled by road freight is expected to increase by annualised 2.6% to 207 billion tone-kilometres.

Entry Qualifications

Training qualification:

  • Certificate IV in International Freight Forwarding (Senior Operator)

Estimated Salary

$30,376 – $69,531 (median $44,682)*
*Wages will vary according to your level of skill, experience, employer and geographical location.

Download Profile

PDF document Freight Forwarder Career Overview