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Transport & Logistics Industry Skills Council » Operations Manager

Operations Manager

Operations Managers are in charge of the planning, directing and coordinating of an organisation to ensure it’s well-organised and that the goods and services are meeting the client or customer needs.

Operations Manager can work in a variety of organisations and the roles and responsibilities vary accordingly. Typically though, an Operations Manager is responsible for supervising staff, managing projects and client management.

Responsibilities may include:

  • Reading, writing, and analysing reports and statistics
  • Liaising with stakeholders and customers about best practices and strategic plans for operational activity
  • Maintaining the finances and setting up and tracking budgets
  • Researching new technologies or methods of efficiency
  • Managing employees – hiring, supervision, monitoring and evaluating performance
  • Planning and supporting sales and marketing activities

This occupation carries across multiple sectors including Road Transport, Logistics and Warehousing, Rail, Aviation and Ports.

Industry facts

  • Operations Managers are vital to the growth and stability of any business, so Operations Manager careers are available across many industries including transport, retail, healthcare and construction.
  • Operations Managers must be able to think critically and solve problems as well have exceptional planning and organisational skills.
  • Operations Managers work both in an office environment and ‘on site’ in the warehouse.

Entry Qualifications

Training qualification:

  • Diploma of Logistics

Estimated Salary

$50,656 – $138,481 (Median $79,508)*.
*Wages will vary according to your level of skill, experience, employer and geographical location.

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PDF document Operations Manager Career Overview