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Transport & Logistics Industry Skills Council » Shift Supervisor

Shift Supervisor

Shift supervisors provide leadership for a small team of workers on the front lines in a company.

They are in charge of the shift and the position requires a thorough knowledge of the work they are in and the ability to motivate the employees. Although the exact duties of a shift supervisor vary between transport sectors, there are many tasks that are often the same, such as, maintaining work standards, leading other shift employees, and reporting any complaints to the manager. Shift supervisors must have good communication skills to lead and clearly explain duties to workers. Strong leaders also have the ability to motivate, make decisions, and manage time.

Responsibilities may include:

  • Hire employees, provide training and create work schedules
  • Evaluate the performance of workers
  • Maintain high level of timekeeping

This occupation carries across multiple sectors including Road Transport, Logistics and Warehousing, Rail, Aviation and Ports.

Industry facts

  • They are often required to work nights and weekends when required depending on shift
  • Shift supervisors are usually chosen to lead other team members because they understand the expectations of higher management and how to meet or exceed these goals.

Entry Qualifications

Training qualification:

  • Certificate IV in Warehousing Operations
  • Certificate IV in Logistics

Estimated Salary

$48,347 – $90,544 (median: $64,803)*
*Wages will vary according to your level of skill, experience, employer and geographical location.

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PDF document Shift Supervisor Career Overview