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Transport & Logistics Industry Skills Council » Staff Profile | Tricia Fidock


Transport & Logistics Industry Skills Council › Staff Profile | Tricia Fidock

Staff Profile | Tricia Fidock

Tricia Fidock

What is your role with TLISC?
Executive Assistant to the CEO

When did you join the transport and logistics industry and what have you done?
I had never worked in the T&L space before joining TLISC. I started as a temp Projects Officer, for a 3 month contract in October 2011. In January 2012 I was asked to take on the Administration Assistants role and I started my current position in January 2015.

How did you become part of the VET industry?
I worked as an in house trainer for HBA back in 1987 conducting their Two Week Induction program for new Branch Sales Officers. I also taught units from Business Administration Qualifications at Holmesglen TAFE (Certs 2-4, Diploma) for 4.5 years.

Tell us about your work-life before TLISC.
I worked for a Private Health Insurer for 10 years and during that time I worked in a variety of roles. Starting off as a Branch Officer, then a Training Officer, back into Branch land as an Assistant Manager before finishing in the computing department where I started as a Trainee Programmer and worked my way up to a Team Leader. My favourite task was sending out the dreaded rate change letters, “your insurance is going up”. Not for the message the letter sent but the challenge in making sure the 100,000 plus members received the right personalised letter by making sure the program I wrote worked accurately.

I left HBA to concentrate on raising my children. During this time I was involved in numerous volunteer committees. I returned to paid employment in my second stint of Vocational Education as a teacher at a TAFE college. I taught units from the Business Training Package to Administration and Accounting students, my specialty being Microsoft Office software. I have taught online, via correspondence and face-to-face.

What training and eduacation have you undertaken?
I graduated from Secondary School in a small country town and moved straight to Melbourne. After working for a couple of years I studied a Bachelor of Business (Management) at Monash University. Having a great interest in Adult Education I completed both the Certificate IV and Diploma in Training and Assessment. I love learning and I love passing my knowledge on to others.

What is the best advice you’ve ever received?
“Smell the roses”. It is important to take stock, enjoy the moment and just BREATHE.

What is the most rewarding part of your job?
Helping out a colleague who is, let’s say “computer challenged”. If I can make someone else’s day a little bit easier, I am winning. I know I am having a great day when our CEO turns up in the right city at the right time on the right day!

How do you spend your time away from work?
With 3 teenagers, a kitten and a dog, our house is always busy. My first love is Aussie Rules Football and my beloved Saints (30+ year member). I love nothing more than going to the footy and supporting my team. I am also an avid reader and I am currently reading the “The Game of Thrones” saga. I love listening to current music and catching up with family and friends. I am a member of a women’s investment group (The Rich Chicks) but unfortunately we haven’t struck it rich yet. For us the important aspect is learning about the Stock Market in a friendly and non-judgemental atmosphere. Finally, I love going to the Melbourne Comedy Festival – it’s very important to laugh.

Cake or ice cream OR mountains or ocean?
Interesting, how about a meat pie at the footy (Aussie rules of course)?