Women Moving Australia Case Studies
Name: Tracy Lamb
What is your job title?
Global RPAS Safety Manager (RPAS is Remotely Piloted Aircraft Systems)
Which company/organisation do you work for?
SGS HART Aviation
Job description (in 25 words or less!):
Since joining SGS HART Aviation in 2014, I have led the group in developing a world class guidance document on Standards and Best Practice for Unmanned Aircraft Operations, enabling accurate and systematic operational safety auditing of Unmanned Aircraft operations. I have also developed a comprehensive Risk Management framework which has been adapted into an interactive computer program. These tools assist clients and auditors with RPAS Safety, efficiency and performance tracking.
With extensive teaching experience, I have established the SGS HART Aviation Training Department which delivers fresh and innovative Human Factors and Safety Training in the areas of Risk Management, Safety Systems, Threat and Error Management. These Training Courses cover Fixed Wing, Rotary Wing, Ground Crew, Engineering and Unmanned Aircraft Operations.
What studies have you undertaken?
- Masters Business Management Aviation & Bachelors Degree Aviation (HF major)
- Diploma Aeronautical Mathematics & Physics (University of Queensland)
- Airline Pilot – Boeing 737 (400/700/800)
- Senior Flight Instructor, (Grade 1, Multi-engine training approval) with 17 years’ experience.
- ISO 9000 Lead Auditor Quality Management Systems
- PhD candidate RMIT Human Factors Unmanned Aircraft Systems
- RMIT Unmanned Aircraft Systems Research Team & UAV Pilot
- Civil Aviation Safety Authority, Consultative Committee, Chair (WG 4 RPAS, SMS)
- Critical Incident Stress Management Counsellor (CIMA)
- University Lecturer – Safety Management Systems & Human Factors (RMIT)
Tell us about your experience in the transport & logistics industry.
I have 18 years of experience in commercial aviation with over 7000 flight hours as; an airline pilot on the Boeing 737, a senior flight instructor, charter pilot in the Australian outback, including FIFO ops, and as an international corporate jet pilot around the Asia Pacific Region.
Being passionate about flying and about safety, I am a specialist in human factors, crew resource management, safety systems and remotely piloted aircraft systems (RPAS); I am an ISO 9000:2008 lead auditor, conducting audits and inspections on fixed wing, rotary wing and unmanned aircraft operators and maintenance organisations, both internationally and around Australia.
I hold awards for academic excellence in undergraduate and post graduate qualifications in Applied Science (Aviation), Masters in Business Management, Human factors and in conjunction with RMIT University in Melbourne, I am active in research and development in the areas of safety and risk management in remotely piloted aircraft systems. I am also a qualified Remote Pilot.
Which other industries have you worked in?
Prior to discovering flying 18 years ago, I was a gemmologist and a diamond grader. I also spent 12 months working as a Medical Representative to help pay for my initial flying training.
What is the best career advice you have received?
“Have confidence, trust your ability…at the end of the day, it’s just an aircraft, they all fly the same.” This was the advice (or more so the encouragement) given to me by one of my old chief pilots when I was about to go and fly my first light jet aircraft. He always had more faith in me than I had in myself. Finally, I learned the lesson he was trying to get through to me – have confidence in your ability and training, if you have done the work, you deserve to fly. So many women deserve to fly but don’t allow themselves as they don’t feel they are ready or good enough or smart enough. The truth is, they are more than ready, good and smart, they are often more so than the guys.
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